Question 1

What services do you offer?

Accepted Answer

We provide outpatient mental health counseling for children, teens, and adults. Our services include individual therapy, parent support, emotional regulation and executive functioning support, trauma-informed care, and integrative approaches that address the connection between the mind and body.

Question 2

Do you accept insurance?

Accepted Answer

Yes! We currently accept:
 • BlueCross BlueShield (BCBS)
 • Aetna
 • Alliant
If you are unsure about your coverage, our office can help verify benefits.

Question 3

Who do you work with (ages and concerns)?

Accepted Answer

We work with children, adolescents, and adults experiencing a wide range of mental health concerns, including anxiety disorders, depression and mood disorders, trauma and stress-related disorders, emotional and behavioral dysregulation, executive functioning challenges, women's mental health, life transitions, and relationship difficulties.

We also have specialized experience supporting neurodivergent individuals, including those with Autism Spectrum Disorder (ASD), ADHD, and sensory processing differences. Our team offers both traditional and non-traditional approaches that integrate cognitive, emotional, and somatic-based interventions to support regulation, nervous system stability, emotional awareness, and functional skills. We are especially passionate about providing strength-based, affirming care for the neurodivergent community, using methods that go beyond talk therapy to support the whole person.

Question 4

How do I get started or make an appointment?

Accepted Answer

Getting started is easy. You can click the “Contact Us” button on our website to send us a message and a member of our team will reach out to you.

We offer a "free 15-minute consultation" to discuss your concerns, answer questions, and explore whether our services are a good fit.

If you prefer to speak with someone directly, you are welcome to call our office at the 423-220-3822

Question 5

Do I need a referral?

Accepted Answer

No. A referral is not required. You may contact us directly to begin services. We also accept referrals from schools, physicians, and other providers.

Question 6

What if you don’t take my insurance?

Accepted Answer

If we are out of network with your plan, we can provide a superbill that you may submit to your insurance company for possible reimbursement, depending on your out-of-network benefits.

Question 7

What are self-pay rates?

Accepted Answer

If you choose to self-pay or opt out of insurance:
 • Intake sessions: $150
 • Ongoing sessions: $120
Payment is due at the time of service.

Question 8

Where are you located?

Accepted Answer

We have an in-person office in Chattanooga, Tennessee.

We also offer telehealth services to clients located in Tennessee, Georgia, and Michigan.

Question 9

Do you offer telehealth?

Accepted Answer

Yes. We offer secure telehealth sessions for clients who live in Tennessee, Georgia, and Michigan. Telehealth allows you to receive services from the comfort of your home while maintaining privacy and quality care.

Question 10

How do I make a referral?

Accepted Answer

Referrals can be made directly through our website using our referral form by clicking "Make A Referral" link on our website. Providers, schools, and families may also contact our office by phone or email. Our team will follow up promptly to coordinate next steps.

Question 11

Can I request a specific therapist?

Accepted Answer

Yes. You are welcome to request a specific therapist when you contact us or complete the inquiry form. If you are unsure who might be the best fit, our team can help match you with a clinician based on your needs and goals.

Frequently asked questions