Privacy Policy

Effective Date: 5/19/2025

At Center for Counseling Tennessee, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or engage with our services.

Information We Collect

We may collect the following types of information through our website:

Personal Information: Name, email address, phone number, and other contact details submitted through forms.
Health Information: If you provide any health-related details via our contact forms or secure systems.
Usage Data: Non-identifiable information such as IP address, browser type, and browsing behavior.

How We Use Your Information

We use your information to:

Respond to inquiries or appointment requests.
Communicate about services, scheduling, or administrative matters.
Provide you with updates related to your care or our practice.
Improve the user experience on our website.

How Your Information Is Protected

We implement industry-standard measures to safeguard your data, including secure forms, encryption, and access controls. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared with third-party service providers only as necessary to provide services (such as appointment scheduling tools or secure messaging platforms), and always in compliance with HIPAA and relevant privacy laws.

Your Rights

You have the right to:

Request access to the personal information we have collected.
Request corrections to inaccurate information.
Opt out of non-essential communications.

Cookies and Tracking

Our website may use cookies to improve user experience and track website performance. You can modify your browser settings to manage or block cookies.

Contact Us

For questions about this privacy policy or to request access to your information, please contact us at:
[Your Email Address]
[Practice Phone Number]

Text Messaging Terms & Conditions

By providing your mobile number and opting in via our website, you consent to receive text messages from [Practice Name] related to your care, including appointment reminders, scheduling updates, and relevant practice information.

Frequency

Message frequency may vary depending on your interactions and appointments.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

Opting Out

You may opt out of text messages at any time by replying STOP. You may also reply HELP for more information or assistance.

Privacy

Your privacy is important to us. We do not share your phone number or SMS activity with third parties, except as required to provide care or comply with legal requirements.